Please read our terms & conditions and privacy policy. By attending any of our sessions, pop up events or private events this is your consent to these terms.

Supervision Policy:

For public sessions, parties and private events, children remain the responsibility of their parent/carer at all times. For childcare, preschool and school incursions, supervision and duty of care remain with educators, teachers and/or responsible staff at all times.

Blossoms Play provides facilitated sensory and creative experiences only and does not assume responsibility for child supervision, behaviour management, toileting, medical care, administering medication or first aid.

All activities are designed with the understanding that children are under constant supervision by a parent/carer or responsible educator/teacher. By booking or attending, you acknowledge you have read and accepted these Terms & Conditions.

Please be aware that the following may be present at our sessions. These include, but are not limited to, the following:

• food based products

• small pieces and loose parts

• Breakables, such as metal, ceramics, pottery, etc.

• Paints

• Playdough

• Natural and artificial elements

• Water play

• Citrus + herbs/spices

Many materials used are taste safe; however, they are designed for play purposes only and are not intended to be eaten or consumed.

Please note that activities may include loose parts, natural materials, food-based ingredients and small components that may present a choking or ingestion risk, particularly for younger children. Parents/carers and educators must remain within close supervision range and are responsible for monitoring safe participation at all times.

By accepting the terms and conditions, you agree on your own behalf and on behalf of your child that your child is voluntarily participating in a Blossoms Play session with full knowledge of the risks of doing so, such as the risks of bodily injury, property damage, or death resulting from the use of materials and the surrounding environment.

Limitation of Liability:

To the fullest extent by law, Blossoms Play will not be held liable for any injury, accident, loss or damage sustained by any participant during the use of our sensory play equipment or materials. All participation is at your own risk.

By participating in a Blossoms Play session, party or incursion, participants and/or booking organisations acknowledge that sensory and creative play carries inherent risks including, but not limited to, slips, falls, allergic reactions, choking hazards, breakage of materials and accidental injury. Participation is voluntary and undertaken at the participant’s own risk.

Conditions of Entry:

Please be aware that we do not take any responsibly for any marks, stains or damage to belongings. We are in no way responsible for your personal belongings or items. We are not able to provide secure places to store such; therefore it is recommended that anything considered valuable remain at home.

We highly recommend dressing your child in clothes you don’t mind getting messy. Blossoms Play does not take any responsibility for any stains, marks or damage to these items.

Damage to Equipment: In the event of damage or breakage to any sensory play equipment or materials due to improper use or negligence, the parent or guardian may be responsible for covering the cost of repair or replacement. 

Behaviour & Safe Participation

Blossoms Play reserves the right to pause, modify or cease an activity where participation or behaviour presents a risk to children, staff, equipment or the surrounding environment. Parents/carers and educators remain responsible for behaviour guidance and ensuring safe participation.

Hygiene & Materials

For health and safety reasons, some sensory materials may be disposed of after use and not intended for reuse unless otherwise stated. Blossoms Play reserves the right to modify materials or activites where hygiene, contamination or illness concerns arise.

Allergy/Anaphylaxis Policy:

Please advise us prior to your session if your child has any Allergies/Anaphylaxis to particular ingredients and we will do our best to cater for this (Please note we cannot guarantee traces of allergens in products). 

We do not consider ourselves to be an allergy free environment and have no control over food products brought into our premises.

Medical Conditions & Allergies

The booking client or organisation is responsible for advising Blossoms Play prior to the session or event of any known allergies, anaphylaxis, medical conditions, sensory sensitivities or participation considerations relevant to attendees. While reasonable efforts will be made to accommodate where possible, Blossoms Play cannot guarantee allergen-free or contamination-free materials or environments.

Pop-up sessions cancellation policy:

Due to the costs of materials and other fees, we will not be able to refund your spot. 24 hours notice is required to be eligible to book a make up session. If 24 hours notice is not given, you can transfer your spot to someone else. Please email blossomsplay@hotmail.com with any name changes in relation to your booking.

If you are unable to attend or are running late and we do not hear from you we may contact your next of kin & follow up for your safety.

SENSORY & POTION PARTIES/INCURSIONS/PRIVATE EVENTS:

Responsibility of the Event Organiser

It is the responsibility of the event organiser to ensure that all parents and carers of children attending the event are made aware of and agree to the Blossoms Play Terms and Conditions. By booking an event with Blossoms Play, the organiser acknowledges that they have communicated these terms to attendees and that all participants understand the safety guidelines, participation requirements, and liability disclaimers outlined herein. Blossoms Play will not be held responsible for any issues arising from a lack of awareness or non-compliance with these terms.

Childcare / Preschool / School Incursions

For childcare, preschool and school incursions, the booking organisation and its educators retain full supervision and duty of care responsibilities for all participating children. Blossoms Play staff facilitate activities only and are not responsible for child supervision, behaviour management, toileting, medical treatment or administering first aid or medication.

Permits & Venue Approval

For bookings held in public parks, reserves, or third-party venues, the client is solely responsible for obtaining any required permits or permissions. Blossoms Play is not liable for event disruption, cancellation, fines, or closure due to lack of approval. No refunds or credits will be issued if an event cannot proceed because required permissions were not obtained.

Parking and Accessibility

To ensure safe and timely setup and pack down, accessible parking must be available close to the event location. Our setups involve heavy and bulky resources that need to be safely unloaded and packed away.

This applies to all locations – including private homes, parks, beaches, and public reserves.

If your event is in a public space and you plan to arrive early to secure a spot (e.g. picnic table or shaded area), and happen to get a nearby car park, it would be greatly appreciated if our team could use that space for unloading and loading.

Please note:

– Limited or distant parking may delay setup or reduce what we’re able to bring.

– We’re unable to transport equipment over long distances, up steep hills, or across tricky terrain (e.g. sand or crowded areas).

– Public parking availability is beyond our control, so we recommend selecting a location with ample or timed parking and arriving early when possible.

– It is the client’s responsibility to ensure parking access is suitable at the chosen location.

If you’re unsure whether your location meets these requirements, feel free to get in touch before your event.

Cancellation Policy

We reserve all rights to cancel any service, without refund or compensation, due to abnormal weather conditions, road closures, emergency incidents, or other exceptional circumstances beyond our control.

In the event of cancellation due to illness, injury or other unforeseen circumstances, you will be advised as soon as possible, and appropriate options made available to remedy the loss incurred by you.

All events held by Blossoms Play are non-refundable and will only be rescheduled if there is availability within 3 months. Use & or payment of our services / hire constitutes your acceptance & consent of our terms & conditions.

If you cancel a birthday/private event/incursion, you will not get back your deposit amount of $100. If you are to cancel within 14 days of your event, a cancellation fee of all materials brought for the event will be taken from the total amount of the party as well as the deposit amount of $100 used to secure the date.

We cannot offer a refund for change of mind.

CRAFT PARTIES

Craft parties require additional preparation, customised materials and advance ordering. By booking a Blossoms Play Craft Party, you agree to the following conditions:

Booking Notice

A minimum of 4 weeks notice is required for all craft party bookings. This allows time for sourcing and preparing customised craft materials for each guest.

Bookings requested within 4 weeks may be declined or incur a rush materials fee if available.

Final Numbers

Final guest numbers must be confirmed 21 days prior to the event. This number determines the quantity of materials ordered and prepared.

After this point, numbers cannot be reduced and full charges apply.

Craft Selection

Craft project options are selected at the time of booking. Once materials have been ordered, craft selections cannot be changed.

Available craft items may vary depending on supplier availability and age suitability.

Custom Materials

Many craft items are custom or made-to-order. Because of this, cancellations within 21 days of the event are non-refundable.

Guest Participation

Craft activities are guided but hands-on. Outcomes will vary based on each child’s creative choices and ability. This is part of the creative experience.

Timing

Craft parties require focused making time. Late starts or interruptions may reduce the number of projects completed.

Allergies & Sensitivities

Clients must notify Blossoms Play in advance of any allergies or sensitivities. While we aim to use child-safe materials, we cannot guarantee allergen-free environments.

Supervision

Responsible adults must remain present to supervise children throughout the event.

Materials & Clothing

Some craft materials may be decorative, textured or adhesive-based. Protective clothing is recommended. Blossoms Play is not responsible for damage to clothing or furniture.

CRAFT WORKSHOPS & HOLIDAY EVENTS

Bookings & Payment

Full payment is required at the time of booking to secure your child’s place. Places are limited and bookings are accepted on a first come, first served basis.

Cancellations & Transfers

Workshop bookings are non-refundable due to the advance purchase of materials and preparation required.

If your child is unable to attend, you may transfer the booking to another child of a similar age, provided Blossoms Play is notified prior to the event.

If Blossoms Play cancels a workshop for any reason, participants will be offered a credit, transfer or refund.

Age Requirements

Workshops are designed for specific age groups. Parents/guardians are responsible for ensuring the booked child falls within the advertised age range.

Medical Information & Additional Support Needs

Parents/guardians must advise Blossoms Play of any allergies, medical conditions, disabilities, sensory needs or additional support requirements at the time of booking.

While every effort will be made to accommodate individual needs, participation may not be suitable in all circumstances.

Supervision

Parents or guardians remain responsible for the supervision and behaviour of their child throughout the workshop unless otherwise advised by Blossoms Play.

Parents/guardians are encouraged to remain onsite for the duration of the workshop.

Materials & Participation

Craft materials may include glue, paint, beads, gems, decorative embellishments and other small components.

Children participate at their own risk and should follow all instructions provided by Blossoms Play staff.

Workshop projects are designed to encourage creativity and individual expression. Finished creations may vary between participants.

Clothing & Personal Belongings

Protective clothing is recommended. Blossoms Play is not responsible for damage to clothing, footwear or personal belongings resulting from participation in workshop activities.

Photography & Videography

Photos and videos may be taken throughout workshops, events and parties for promotional purposes, including use on the Blossoms Play website, social media platforms and marketing materials.

If you do not wish for your child to appear in photographs or videos, please notify Blossoms Play prior to the event. Every reasonable effort will be made to ensure your child’s image is not used.

Publicity/ Photography/ Social media:

Please use your camera with caution, and respect that other parents/carers may not want their child in your picture. Asking before taking a photo is a great way to make sure.

We will take photos and short videos during sessions. Photo and video content may be used for our website or social media accounts. If you do not wish to have you or your child’s picture taken please let us know at booking or in person.

Blossoms Play may revise these terms and conditions from time to time.